Only Half of Companies Surveyed Interact with Customers Online on a Regular Basis
Atlanta, GA (PRWEB) February 28, 2012
According to an appraised conducted by The Experts Bench, an industry leader for marketing consultants to Global 500 companies, more than 70% of companies surveyed affirmed content strategy is identical important to their business—but only half of those appraise interact on a regular basis with their “fans” and customers through their content, blog or social media. Further findings on content management and strategy were revealed on The Experts Bench webinar “Talk With the Experts” with host Jodi Bailey Gill. Expert guests were Rhea Drysdale from Outspoken Media, Nate Luman from Zappos.com and Carl Sutter from CrownPeak.
“Content is everything…your brand and message leading to engagements and conversions. Content is king. It’s an old cliché, but it’s still true,” says Rhea Drysdale, CEO of Outspoken Media.
Nate Luman, Social Media Lead at Zappos.com, gives the following best practices when it comes to managing content: “Be true to your brand. Pay attention to your customers and fans on social media. If you have good, compelling content it can go viral very quickly.”
A content management system (CMS) can help streamline the process. “A CMS…gives [marketing] direct control over their site and control over all the different channels like Facebook,” says Carl Sutter, CTO of CrownPeak, a cloud-based CMS.
More key points from “Talk With the Experts–Content Management and Strategy” can be seen on this video with CEO of The Experts Bench and host of Talk With the Experts, Jodi Bailey Gill. For a recording of this webinar or a review of your limiting management program by a leading consultant, please call The Experts Bench at 866.775.6810. The next “Talk With the Experts” will be March 14th on “Aligning Sales and Marketing.” For more information, contact Cindy Caldwell, eMarketing Manager of The Experts Bench at marketing(at)tebww(dot)com .
The Experts Bench, Inc is a worldwide industry leader in providing highly skilled marketing experts to the Global500. The company focuses on marketing intensive industries, with a bass understanding of these clients’ environments. Interim market engagements empower Global500 companies to execute superior marketing performance quickly and with the necessary functional or industry expertise. The Experts Bench marketing engagements allow clients to execute against multiple initiatives with the highest plane of marketing expertise–a cost-effective way to manage market human capital. For more information call 866-775-6810.
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